Privacy Policy

SECTION 1 – WHAT INFORMATION DO WE COLLECT?

When you purchase from Stellar Mauritius, we collect the following information:

• Personal details: Name, address, phone number, and email (for order processing and delivery).
• Payment information: Processed securely through third-party payment providers.
• Order history & interactions: Used for customer service, analytics, and marketing.
• Device & browsing data: Your IP address, browser type, and pages visited (collected via Google Analytics).

Marketing & Product Updates

If you opt-in, we may send you:

• Promotional emails about new products, special offers, and updates.
• WhatsApp notifications with exclusive deals or product-related health insights.
• Newsletters with industry news and wellness tips.

You can unsubscribe at any time.

SECTION 2 – CONSENT

How do we get your consent?

By providing your personal details when you:

• Place an order.
• Make a payment.
• Arrange for delivery.

We assume you consent to our collection and use of this data for these purposes.

For marketing and newsletters, we will explicitly ask for your consent before subscribing you.

How to withdraw consent?

You can opt out of marketing communications by:

• Clicking the “unsubscribe” link in our emails.
• Replying STOP to WhatsApp messages.
• Contacting us at contact@stellarmauritius.com

SECTION 3 – DISCLOSURE OF INFORMATION

We will not sell or rent your personal data. However, we may disclose it if:

• Required by law.
• Necessary to enforce our Terms of Service.
• Needed to protect the security of Stellar Mauritius, our customers, or others.

SECTION 4 – HOW WE STORE AND PROTECT YOUR DATA

Stellar Mauritius is hosted on Icy Evolution, a secure e-commerce platform. Your data is stored on protected servers behind a firewall.

Payment Information Security

• Payments are processed via Juice, Internet Banking, and Credit Card payments.
• We do not store full payment details.
• Our payment processors comply with PCI-DSS security standards.

SECTION 5 – THIRD-PARTY SERVICES

We may share limited data with third-party service providers strictly for:

• Payment processing (handled by secure payment gateways).
• Website analytics (Google Analytics).

We do not share your personal data with advertisers.

External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their policies separately.

SECTION 6 – DELIVERY & SHIPPING

• Delivery is handled by our in-house team and third-party couriers.
• We deliver within Mauritius only.
• Orders are processed and shipped based on the selected delivery schedule.

SECTION 7 – DATA SECURITY

We take reasonable measures to protect your data by:

• Using SSL encryption for transactions.
• Storing sensitive data with AES-256 encryption.
• Following industry best practices for cybersecurity.

If you suspect a security breach, contact us immediately.

SECTION 8 – AGE REQUIREMENT

There is no age restriction for purchasing our products. By using our website, you confirm that:

• You are legally authorized to make a purchase.
• If you are under 18, you have parental consent.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We may update this policy at any time. Changes will take effect immediately upon posting. If there are significant changes, we will notify you via email or website updates.

CONTACT INFORMATION

For any privacy-related inquiries or to access, update, or delete your data, contact us:

📧 Email: contact@stellarmauritius.com
📍 Office Address: Tidal Waves, Nouvelle Usine, Floreal, Mauritius